Re: Product Withdrawal of Applegate Naturals® Uncured Turkey Hot Dogs
Applegate recognizes that our brand is built on the trust of our loyal customers, which is why we are committed to maintaining the highest quality standards for our products. That’s why we are voluntarily removing Applegate Naturals® Uncured Turkey Hot Dogs with a use by of 4/28/21 from store shelves because some packages may also contain beef hot dogs. Our customers can be assured that Applegate is investigating how this error occurred so that we can take measures to avoid this problem in the future.
What is a voluntary product withdrawal?
A voluntary product withdrawal is when a company decides to remove products from retail, although there are no food safety concerns (i.e. pathogens or foreign objects). In this case, we decided to remove our Applegate Naturals® Uncured Turkey Hot Dogs with a use by of 4/28/21 from store shelves because some packages may contain beef hot dogs. The products are safe for anyone who can consume beef.
What product is affected by this withdrawal?
The product Applegate is removing from retail is Applegate Naturals® Uncured Turkey Hot Dogs with a use by date of 4/28/21.
How much of this product is out in the marketplace?
We have identified the source of the issue and confirmed that approximately 620 cases or 7,440 packages of Applegate Naturals® Uncured Turkey Hot Dogs were sent to retailers and distribution centers. Applegate has tracked shipment of this product and notified all retailers and distributors that received the affected product.
Where was the product distributed?
The product was distributed nationwide to distribution and retail establishments in 23 states.
Are any other Applegate® products affected by the withdrawal?
No. Only Applegate Naturals® Uncured Turkey Hot Dogs with a use by date of 4/28/21. No other Applegate® products are affected.
What should I do if I have the product at home?
The product is safe to eat for anyone who can consume beef. However, we understand that it was not the variety you intended to buy. If you have Applegate Naturals® Uncured Turkey Hot Dogs with a use by date of 4/28/21 please contact Applegate by calling 866-587-5858, texting 908-725-5800, or emailing email@example.com and we will replace the product by sending you a free product coupon.
What do I do if I had the product and already consumed them?
Please contact us by calling 866-587-5858, texting 908-725-5800, or emailing firstname.lastname@example.org and we will send you product coupons for your next Applegate purchase.
How did Applegate know there was a problem with the product?
We were alerted by three consumers about the issue.
How did the problem occur?
The Applegate Quality Assurance team is investigating the issue to determine the cause of the problem and put procedures in place to prevent future occurrences.
How will Applegate prevent this from happening in the future?
Our Quality Assurance team will be conducting a root cause analysis to determine how the error occurred. We take the quality of our products very seriously and are committed to appropriate follow-up actions to minimize the risk of future incidences.
Are any Hormel products affected?
No. Applegate is a stand-alone subsidiary of Hormel and, as such, the withdrawal is limited to the products in question only.