At Applegate we stand behind the quality of our products. If for any reason you are not satisfied with a Applegate product you purchased from one of our authorized sellers, we'd like to hear about it. You may also request a coupon or refund.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Applegate 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original purchaser of the product.
How To Claim The Guarantee
To submit a Guarantee request, please contact us within 45 days of the date of purchase and have information available regarding where and when you purchased your product.
You will need to submit a valid proof of purchase from an authorized seller.
Please include the following:
- Your full name
- Your mailing address
- Your phone number
- Product name (please specify natural or organic)
- Expiration date and lot code
- Place of purchase
Applegate reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Applegate 45-Day Satisfaction Guarantee.
If you have any questions regarding whether a seller is an authorized Applegate seller, please submit a form on our website.
You can also contact us at any of the following options:
- By email email@example.com
- By text message +1-908-725-5800
- By phone call 866-587-5858
We are available Monday - Friday 8am-5pm EST.